Why there is no account

An account would mean holding your laboratory results under your name, on our servers, for as long as the account exists. That is a meaningful risk to carry for a tool most people use once or twice a year, and it is a risk you would be carrying rather than us.

Accounts also create obligations that have nothing to do with explaining a blood test. Passwords get reused and leaked. Password resets run through email, which becomes another place your health data can be reached. Support staff end up with a way to look up a person. None of that makes the explanation any better.

So each analysis is a session that stands on its own. Nothing identifies you, nothing is kept, and there is no login for anyone to break into. The trade-off is real and worth stating plainly: you have to download anything you want to keep, because we cannot fetch it for you later.

If you want a record over time, keep the downloads. A folder of dated PDFs is a more durable personal record than an account on a site that might not exist in five years.